In an emergency, you want to know that you can rely on your plumber to get the job done. A good plumber knows what to do—and how to do it fast—during a plumbing emergency. What is a plumbing emergency? Keep reading to learn when you should call a plumbing expert ASAP.

As the name suggests, a plumbing emergency is an incident during which the plumbing in your home or business malfunctions, often causing serious damage, or at least having the potential to cause it. It does not take long for a little bit of water to do a lot of damage to a building’s flooring, walls, ceilings, and even foundation.

A plumbing emergency usually has a few distinct characteristics:

  1. Water is leaking from an undefined source.
  2. Water is coming from a visible source but can’t be stopped without professional help.
  3. The leaking water has caused or has the potential to cause extensive damage.
  4. Hazardous waste or materials are present.

Your basement doesn’t need to be flooded to warrant a call to an emergency plumber. What is a plumbing emergency? These four examples answer this critical question.

Leaking or Burst Pipes

Leaky pipes are one of the most common examples of a plumbing emergency. A burst pipe can lead to thousands of dollars in water damage, even in a relatively short period of time.

But it doesn’t take a broken pipe that is gushing gallons of water to qualify a leak as an emergency.

Even a pinhole leak left unattended can severely damage carpet, wood, and drywall, not to mention lead to mold damage that can put your family’s health at risk and lead to expensive repairs.

Overflowing Toilet

We’ve all done it—we go to flush the toilet and the water rises fast. Aside from being a bit embarrassing, a clogged and overflowing toilet could indicate a larger problem than an isolated incident suggests.

If your toilet repeatedly overflows, it might be time to call an emergency plumber to take a look.


No matter what the cause is, if your home is flooded, you need to call a plumber right away. If you don’t take care of the problem the first time it happens, it will be more likely to happen again.

Sewer Backup

As we have written about before, you don’t ever want to experience a sewer backup. Needless to say, if you have sewage backing up into your home, you need to call a plumber immediately. Keep your nose on high alert. If you smell any weird scents coming from your drains, you could prevent a hazardous, costly incident by simply having a plumber take a look.

What Is a Plumbing Emergency Going to Take to Fix?

If you think you are having a plumbing emergency, it is best to err on the side of caution. Give us a call any time, day or night, and we will send an expert to take care of the problem.

Posted on Categories Emergency Plumber, Commercial Plumbing Service, Residential Plumbing ServicesTags

When was the last time you tested your home’s water pressure? Never? If you have given little to no thought to learning how to test water pressure in your house, you might want to reconsider. Here is what you need to know.

Too much water pressure and you could damage your plumbing. Too little and you can’t take a comfortable shower. In some cases, you may not even realize that your pressure is not what it should be, but that problem is easily fixable with a few simple steps.

If you have ever wondered how to test water pressure in your house, these tips are for you.

The Shower/Toilet Test

Have you ever noticed how the water pressure changes while you are showering when someone else flushes a toilet? If you have, you might want to take a closer look. Turn on your shower and watch what happens when you flush the toilet. Does the pressure drop significantly while the toilet is refilling? If so, it might be time to call a plumber to diagnose the problem.

Buy a Pressure Gauge

If you do not notice anything when you try the shower/toilet test but you still suspect you have a water pressure problem, you can get a more accurate reading of your home’s water pressure by buying a pressure gauge. You can purchase this tool at most home supply stores. After you hook up your pressure gauge to your faucet, make sure no other water is running in the house, then run the water to get a baseline reading of your pressure. Depending on your preferences and your home, you want to get a reading between 30 and 80 psi.

A Few Potential Causes

Now that you know how to test water pressure in your house, let’s talk about what might be causing the problem. When you have low pressure, the cause could be a few different things.

One potential cause could be a leak somewhere in your plumbing. A leak in one pipe decreases the pressure in the rest of the house. To fix this plumbing problem, you will need to locate the leak and repair it. The problem could also be a partially blocked pipe due to mineral buildup.

The low water pressure problem could also be due to your municipal supply, though that is more often the cause of high pressure. If you live at the bottom of a hill, you may need to install a pressure regulator.

Hire a Plumber So You Don’t Have to Learn How to Test Water Pressure in Your House

If you need help determining why your water pressure is too low or too high, get in touch with the experts at Custom Plumbing of Arizona. We will help you achieve optimal pressure in your home.

Posted on Categories Emergency Plumber, Commercial Plumbing Service, Residential Plumbing ServicesTags

Looking for ideas on how to improve water quality in your home? These four steps might help.

Good, clean water is essential. Without it, we would not be able to survive. In this country, we often assume that everyone has access to clean water, but that is not always the case. In fact, even if your water is technically safe to use, it is possible that its quality is nowhere near what it could be. When your water contains minerals or bacteria that make it taste and smell foul, you are less likely to stay hydrated, which could affect your health, to say nothing of what it can do to your skin and clothes.

But you don’t have to settle for low-quality water. Follow these four steps to improve your home’s water.

Get Your Water Tested

To know what you must do to improve the quality of your water, you first need to know what is wrong with it. In other words, you need to get your water tested. It’s not as difficult to test your water as you might think—all you have to do is get a home testing kit. Using one of these kits, you can determine what is in your water, and if it contains anything harmful you can then ask a professional how to improve water quality in your home.

Consider Water Filtration

Depending on what you find in your water, a water filtration system might be the solution you need for better water in your home. The type of filtration system you choose—whether a simple faucet attachment or a whole-home system—depends on your needs, so it is best to consult with a plumber before deciding.

Add a Water Softener

If your problem is hard water, it’s no secret how to improve water quality in your home. A water softener is a simple fix. By removing minerals from your home’s water, a water softener could make your water taste and smell better. As a bonus, all those deposits that your water usually leaves behind on dishes and bathroom surfaces will be a thing of the past.

Maintain Your Home’s Plumbing

Old pipes, in addition to leaking frequently, often have many of the problems mentioned in this article. In some cases, they may even contain harmful chemicals or even lead, which can leach into your home’s water supply. If your home is older and you are not sure whether the pipes have been replaced recently, you may want to talk to a plumber about the possibility of re-piping your home.

Don’t Have Time to Learn How to Improve Water Quality in Your Home? Leave it to Custom Plumbing

If your home’s water quality is not up to your standards, don’t wait another second. Make the call today to Custom Plumbing of Arizona. Our expert plumbers will walk you through your options.

Posted on Categories Residential Plumbing ServicesTags

What goes down must not come up! If you want to avoid the mess of a sewer backup, these tips are for you.

Whether you are doing laundry or using the toilet, the last thing you want to happen is for whatever you are sending down the drain to come back into your home. You don’t need an active imagination to picture what that would look like—just think of the damage to your carpets and hardwood flooring!

Fortunately, you have a chance to stop that from happening if you know the signs. Use these tips to avoid a major sewer backup.

Don’t Ignore That Bad Smell

Do your drains smell like sewage? That’s one of the signs that you have a possible sewer backup on your hands. When a drain gets clogged, whether from roots invading your main line or from something that just got stuck, the material that gets stuck in the pipes decomposes, which produces a foul smell.

It is possible that the smell is coming from a clog that is isolated to a single drain, but if conventional methods of clearing the blocked drain do not work, calling a plumber might be necessary to determine whether the clog is something more serious, like a clogged sewer.

Stop Believing in Coincidences…When It Comes to Clogged Drains

One drain clogged? OK, maybe things aren’t so bad. Two or more drains clogged at the same time? Now you might be at risk for a sewer backup.

To understand why two or more clogged drains are a sign that your sewer is backed up, let’s think about how your plumbing is structured. Imagine that your plumbing—from each drain down in your home to the main sewer line running up to your house—is a river system. The drains are smaller tributary rivers that feed into the larger river of the main sewer line.

When the sewer line is backed up, those tributaries have nowhere to send their water, which means they are going to force water out of other tributaries.

Give Your Toilet a Good Listen

The next time you flush the toilet, take a moment to listen to it. What do you hear? If you hear a bubbling noise, that might mean that a sewer backup is not far away.

When you have a clog in your sewer line, air often gets trapped in the pipe. As water flows past the clog (clogs do not always completely block water from passing through) the air can escape, causing bubbles and gurgling noises.

Sometimes you can even see these air bubbles escaping. To test it out, fill up your sink with a few inches of water. Next, drain it. As the water goes down the drain, look for small bubbles coming up from the pipes.

Don’t Let a Sewer Backup Ruin Your Day—Get Professional Help Before It’s Too Late!

The day your sewer backs up into your home is a day that no one wants to experience. Do you suspect that you might have a clogged sewer line? Contact us today so we can schedule a home visit.

Posted on Categories Emergency Plumber, Residential Plumbing Services, Toilet repairTags

I will be the first to say it—slab leak repair can be expensive.

But do you know what else is expensive? Not repairing a slab leak under your home’s foundation.

Most plumbing problems can turn serious if left unaddressed, but slab leaks are a special case. If left unfixed—whether because they are undetected or just because the homeowner thinks it will cost too much to fix—a slab leak can not only cause damage that is next to impossible to repair: it can also lead to serious health risks for the residents who live in the home.

For most homeowners, that means loved ones.

If you want to keep your home and your family safe, here’s what you need to know.

What Is a Slab Leak?

First let’s answer a simple question: what is this type of leak?

A slab leak is a plumbing issue that happens when the pipes underneath a home with a certain concrete foundation. Some homes have a foundation that is composed of a solid layer of concrete, as opposed to a basement foundation or crawlspace foundation, to name a few. The plumbing that runs into a home with a this type of concrete foundation goes underneath the foundation.

When the pipes underneath this type of foundation are punctured or broken, a slab leak occurs.

How Slab Leak Repair Can Save You Thousands

A simple Google search reveals that to repair a slab leak could cost around $2,000. That’s expensive.

However, another simple Google search shows that a slab foundation repair can cost anywhere between $5,000 – $80,000.

The reason it costs so much more to repair a foundation than it does a leak often has to do with how much damage the foundation has undergone by the time of repair. A leak underneath the foundation can erode the soil underneath your home and cause extreme expansion and contraction, which can eventually cause the foundation to crumble and collapse.

Compared to that, a slab leak repair is a simple fix.

Why Your Health Is at Risk without Slab Leak Repair

But what is more important than saving money on essential repairs? How about your health and the health of your family?

Anyone who has dealt with any type of plumbing issues in the home knows that when water is involved, mold is always a possibility. The nature of slab leaks lends itself especially well to the growth of mold, too—because leaks often go undetected for a long time, the potential is much greater that you have been living in a mold infested house for months or even years.

Mold is known to cause respiratory problems that can grow worse over time. If you have a child with asthma, mold can trigger a serious attack.

Contact an Expert at Custom Plumbing of Arizona

Now that you know the stakes of completing your slab leak repair, get in touch with us. Let us help you stop problems now, so you don’t have to worry about worse things down the road.

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