landing header image

“Hard Water Service Near Phoenix, AZ”

  • We found a hot water slab leak. Joe came out & confirmed my amateur diagnosis. The next morning They were back & in action. Rerouted our hot water line with minimal intrusion(wall damage) Quick, clean, & professional all the way. Thank you guys for the help.

    Az Mcd Avatar
    Az Mcd
  • I had Daniel come out and he was very professional and fast. I felt comfortable having him work for us. Was very upfront with cost and what was necessary to get the job done. Thanks Daniel

    Suzi D Avatar
    Suzi D
  • Kevin did a good job explaining the issue with the pilot light on the water heater and once could get the right part fixed it and cleaned the unit as well. Good work at fair price.

    Phil Clay Avatar
    Phil Clay
  • We had a leaky pipe and Don was able to figure out the issue quickly. The fix was not hard and I could tell Don was very knowledgeable. The customer service was great and I would call them again for future issues. Thanks.

    Sc Bo Avatar
    Sc Bo
  • Michael did a great job. He uncovered plumbing issues that needed to be addressed and he fixed them.

    Bottom line, we are protected from future problems and much cost. And your Business received more than $1,000 extra on your original Invoice.

    Win-Win Deal.

    James Dillon Avatar
    James Dillon
  • Johnny and Cody did great work. They went above and beyond to get the job done on time. Will definitely use them in the future.

    John Little Avatar
    John Little
  • Daniel did a superb job installing a new water heater for me today. Extremely professional and friendly. I will always use this company in the future because of people who really care about customer servive. Making the appointment was easy too.

    Betty South Avatar
    Betty South
  • I had leaking ball valves in the washing machine cutoff. Another company wanted to cut open the wall and sweat the fittings. This is a common fix, Daniel took the time to look and see that it used NTP fittings and was able to replace them in just a few minutes.

    James Treat Avatar
    James Treat
  • Couldn’t have asked for better service !! From both Dennis and Daniel, they were super helpful and their experience really shows ! They check my system and thoroughly explained to me the situation and my options. Words can’t explain how thankful and happy I am/was with there service. 5/5 recommend

    francisco sanchez Avatar
    francisco sanchez
  • Needed to replace a couple of toilets in my home. Custom Plumbing of Arizona gave me a fair price and the technician Kevin was respectful, prompt, and explained to me what he was doing so I could better understand. Will be using Custom for all my future plumbing needs.

    Kelsy Sackrey Avatar
    Kelsy Sackrey

Call Now

To Speak With Our Plumbing Specialists!


Why Choose
Custom Plumbing for
Hard Water Service?

  • Emergency Service
  • Licensed & Insured
  • Apples To Apples Price Guarantee
  • 365 Days and Open 24/7 – “We Don’t Close”
  • Certified commercial plumbing experts
  • Established in 2001

We’re one of the most
trusted 24 hour plumbing
companies in Arizona.


When it comes to plumbing, our experts go above and beyond to ensure your complete satisfaction.



Water. We need it to survive. What’s more, it can have some pretty great health benefits when infused with minerals. So, if you’ve got minerals mixed in with your tap water, that’s good—right?

For you, maybe. For your pipes? Not so much.

We’ve all seen the calcium deposits that form on the shower head. That’s from hard water. Essentially, when it rains, the liquid that soaks you from head to toe on the way to the car is naturally soft—that is, it contains very few minerals. All the water that isn’t evaporated by the sun has to go somewhere so it seeps into the ground and filters through underground aquifers. These underground aquifers are rich in minerals, especially calcium and magnesium. The more minerals that the liquid picks up, the “harder” the water.

But water deposits aren’t just an annoying thing you have to clean off your shower head every once in a while. Corrosion can be extremely harmful to your pipes, causing leaks and bursts where the minerals eat right through the pipe. If the “cha-ching” of a cash register just sounded in your head, you’re on the right track. While repairs for damage can be expensive, there is something you can do to prevent it.

Hard Water 1
Hard Water

Install a softener.


A water softener will filter your water, removing the added minerals, and “soften” your water. After installation, when water runs through your pipes and out your faucets, there’ll be no calcium or magnesium to cause that nasty buildup.

Want to learn more about the solution? Give us a call, shoot us a text, or send us an email. We’d be happy to help you solve your water hardness problem.


  • Commercial Plumbing Services
  • Owned & Operated in Phoenix
  • Licensed Plumbing Experts
  • Insured Services
  • Clear Communication and Collaboration
  • Upfront, Flat Rate Pricing Provided
  • 24-Hour Service


What is hard water?

Hard water is defined as water that contains high levels of minerals, including calcium and magnesium. The water can absorb these minerals as it flows through the ground and encounters mineral-rich rock formations. The presence of hard water can lead to several issues, such as the formation of deposits on dishes and plumbing fixtures, difficulty creating suds with soap, and potential damage to water-using appliances.

How to test water hardness?

  • Use a water test kit: These kits are available at home improvement stores and online. They usually contain test strips or a small vial that you can use to collect a water sample. Follow the instructions in the kit to determine the water hardness.
  • Contact your local water utility: Many water utilities provide free water testing services for their customers. Contact your local utility to find out if this service is available.
  • Have a professional test it: You can hire a water treatment professional to test the water in your home. This is a more expensive option, but it can give you a more accurate and detailed water quality analysis.
  • Test it yourself: Using a few household items, you can also test the water yourself. To do this, fill a clean, clear glass with water and add a few drops of dish soap. If the water is hard, it will be easier to create suds. You can also test the water by looking for mineral deposits on your dishes and plumbing fixtures. Again, your water is likely hard if you notice a white, chalky residue on these surfaces.

How to fix hard water?

There are several ways to address hard water in your home:

    • Install a water softener: A water softener is a device that removes excess minerals from the water, making it “soft.” Water softeners work by passing the water through a bed of small beads, which are coated with a substance that attracts and removes the minerals. The softened water is then collected and distributed throughout the home.


    • Use a water descaler: A water descaler is a device that uses electromagnetic waves to disrupt the minerals in the water, preventing them from sticking to pipes and appliances. Water descalers do not remove the minerals from the water, but they can help avoid the problems caused by hard water.


    • Install a reverse osmosis system: A reverse osmosis system is a type of water filter that uses a semipermeable membrane to remove impurities from the water. Reverse osmosis systems effectively remove minerals and other contaminants, but they can be expensive to install and maintain.


  • Use a water filter: A water filter can be installed on your faucet or under your sink to remove minerals and other contaminants. There are many types of water filters available, ranging from simple sediment filters to more advanced systems that use multiple filters to remove a wide range of impurities.


Is Your Water Hard? It Could Cause These Problems

Water hardness is a sneaky culprit that often goes unnoticed, silently affecting the efficiency and longevity of your appliances and plumbing.  Have you ever found yourself questioning why your water heater doesn’t have the longevity it should, or why your appliances seem to wear out faster than anticipated? Have you had trouble with poor water pressure in your plumbing system? Hard water might be the culprit. This invisible problem can have significant consequences on your home, causing damage to your plumbing system. In this blog, we’ll uncover the hard truth about hard water, the problems it can cause, and the solution you need to protect your home. Is Your Water Hard Enough to Cause These Problems? Water Heater Damage One of the most common issues from hard water is its damage to your water heater. The minerals in hard water, like calcium and magnesium, gradually accumulate inside the water heater tank, forming a stubborn layer known as limescale. This buildup occurs more rapidly due to the elevated temperature within the tank, creating a perfect environment for mineral dissolution. As this limescale thickens, it acts as an insulating barrier that prevents heat from escaping the tank. The result? An overheated tank, … Continue reading Is Your Water Hard? It Could Cause These Problems

What Should My Water Softener Hardness Be Set At?

Having a water softener in your home can be a great way to improve your water quality. But in order for a water softener to work properly, it’s important to set it to the right hardness level. In this blog, we’ll take a look at what should your water softener hardness should be set at and why it’s important to get it right. What Should My Water Softener Hardness Be Set At? The hardness of water is measured in grains per gallon (GPG), parts per million (PPM), or milligrams per liter (MG/L). The average hardness of the water in the United States is about 60 GPG, but the range can be from 0 to over 400 GPG. Water is considered “hard” when it has a high concentration of minerals, such as calcium and magnesium.    You can find your water’s hardness level by looking at the concentration levels: Anything less than 75 mg/L is considered soft; Anything between 76 and 150 mg/L indicates that the water is moderately hard;  Anything between 151 and 300 mg/L indicates that the water is hard;  And anything above 300 mg/L indicates that the water is very hard. A basic rule of thumb is that … Continue reading What Should My Water Softener Hardness Be Set At?

Why Is My Water Softener Leaking? Solutions for Some Common Scenarios

If you notice your water softener leaking, you don’t need to panic, but you should fix it as soon as possible. In this article, I talk about some of the most common scenarios as well as some solutions that you can try on your own before contacting a plumber. Important note: before trying to figure out where the water is coming from, disconnect the water softener’s power supply. Always remember, safety first! Scenario #1: Rotor Valve The rotor valve on your water softener is usually located at the top of the unit. As the source of water into the water softener, the rotor valve is often the source of leaks. Over time, it can develop cracks and need to be replaced. If you do not notice any cracks or breakage around the rotor valve but you can see water coming from it, the problem could be the seal located on the inside of the valve. In either case, you will need to contact a professional plumber to fix the issue. Scenario #2: Punctured Brine Tank The brine tank is where you place the salt. In case you didn’t know, water softeners work by replacing calcium and magnesium ions in your … Continue reading Why Is My Water Softener Leaking? Solutions for Some Common Scenarios


Learn More About Common Plumbing Issues

group 41