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“Water Softener Service Near Phoenix, AZ”

  • We found a hot water slab leak. Joe came out & confirmed my amateur diagnosis. The next morning They were back & in action. Rerouted our hot water line with minimal intrusion(wall damage) Quick, clean, & professional all the way. Thank you guys for the help.

    Az Mcd Avatar
    Az Mcd
  • I had Daniel come out and he was very professional and fast. I felt comfortable having him work for us. Was very upfront with cost and what was necessary to get the job done. Thanks Daniel

    Suzi D Avatar
    Suzi D
  • Kevin did a good job explaining the issue with the pilot light on the water heater and once could get the right part fixed it and cleaned the unit as well. Good work at fair price.

    Phil Clay Avatar
    Phil Clay
  • We had a leaky pipe and Don was able to figure out the issue quickly. The fix was not hard and I could tell Don was very knowledgeable. The customer service was great and I would call them again for future issues. Thanks.

    Sc Bo Avatar
    Sc Bo
  • Michael did a great job. He uncovered plumbing issues that needed to be addressed and he fixed them.

    Bottom line, we are protected from future problems and much cost. And your Business received more than $1,000 extra on your original Invoice.

    Win-Win Deal.

    James Dillon Avatar
    James Dillon
  • Johnny and Cody did great work. They went above and beyond to get the job done on time. Will definitely use them in the future.

    John Little Avatar
    John Little
  • Daniel did a superb job installing a new water heater for me today. Extremely professional and friendly. I will always use this company in the future because of people who really care about customer servive. Making the appointment was easy too.

    Betty South Avatar
    Betty South
  • I had leaking ball valves in the washing machine cutoff. Another company wanted to cut open the wall and sweat the fittings. This is a common fix, Daniel took the time to look and see that it used NTP fittings and was able to replace them in just a few minutes.

    James Treat Avatar
    James Treat
  • Couldn’t have asked for better service !! From both Dennis and Daniel, they were super helpful and their experience really shows ! They check my system and thoroughly explained to me the situation and my options. Words can’t explain how thankful and happy I am/was with there service. 5/5 recommend

    francisco sanchez Avatar
    francisco sanchez
  • Needed to replace a couple of toilets in my home. Custom Plumbing of Arizona gave me a fair price and the technician Kevin was respectful, prompt, and explained to me what he was doing so I could better understand. Will be using Custom for all my future plumbing needs.

    Kelsy Sackrey Avatar
    Kelsy Sackrey

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Water Softener Service?

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You already know what hard water is. You know that the greenish buildup around your spigot and your shower head aren’t great for your pipes. And you know that you can fix that problem with a softener. But how does a it actually work?

A water softener acts as a giant filter, and the liquid pushes through this filter before it travels into your lines. The filter acts as a magnet, sucking the harshness from the liquid. The end result: softer water traveling through your home, leading to a much longer life for your pipes and plumbing fixtures, and more importantly, saving you from any major breaks in the future.


Do you have a hard water problem? Call us, or send a text or email, and we’ll send an expert to your home to tell you about the ways we can help.

Water Softener


What is a water softener?

A water softener is a device used to remove excess minerals, such as calcium and magnesium, from hard water. A water softener works by exchanging the calcium and magnesium ions in hard water with sodium ions, which are more soluble and less likely to cause problems.

The treated water is softer and more easily absorbed by soap and detergents, making it easier to clean and lather. Water softeners can benefit households with hard water, as they can help extend the life of pipes and appliances and improve the effectiveness of cleaning products.

How much does a water softener cost?

The cost of a water softener can vary based on several factors, including the size of the unit, the type of system, and the brand. Generally, prices can range from a few hundred dollars for a basic, single-tank system to several thousand dollars for a high-end, multi-tank system.

If your house is pre-plumbed for a water softener, there may be no extra installation charges. However, if your home is not pre-plumbed, the installation cost may start at around $600, depending on the job’s complexity.

It is always a good idea to contact a plumbing professional for a quote to get a more accurate estimate of the cost of a water softener and any necessary installation.

What size water softener do I need?

The size of the water softener that you need will depend on the size of your household and the hardness of your water. To determine the appropriate water softener size for your home, you can follow these steps:

  • Multiply the number of people in your home by the gallons of water they use each day. The average person uses about 80 gallons of water daily, but this can vary based on factors such as the climate and your water usage habits.
  • Multiply the result by the grains of hardness in your water to figure out how many grains need to be removed daily. You can find out the hardness of your water by contacting your local water utility or having it tested by a professional.
  • Based on the number of grains that need to be removed each day, you can determine the size of the water softener that you need. A general rule of thumb is that a water softener should be able to remove about 35 grains per gallon of water.

It is always a good idea to consult with a plumbing professional to help determine the appropriate size of water softener for your home.


Is Your Water Hard? It Could Cause These Problems

Water hardness is a sneaky culprit that often goes unnoticed, silently affecting the efficiency and longevity of your appliances and plumbing.  Have you ever found yourself questioning why your water heater doesn’t have the longevity it should, or why your appliances seem to wear out faster than anticipated? Have you had trouble with poor water pressure in your plumbing system? Hard water might be the culprit. This invisible problem can have significant consequences on your home, causing damage to your plumbing system. In this blog, we’ll uncover the hard truth about hard water, the problems it can cause, and the solution you need to protect your home. Is Your Water Hard Enough to Cause These Problems? Water Heater Damage One of the most common issues from hard water is its damage to your water heater. The minerals in hard water, like calcium and magnesium, gradually accumulate inside the water heater tank, forming a stubborn layer known as limescale. This buildup occurs more rapidly due to the elevated temperature within the tank, creating a perfect environment for mineral dissolution. As this limescale thickens, it acts as an insulating barrier that prevents heat from escaping the tank. The result? An overheated tank, … Continue reading Is Your Water Hard? It Could Cause These Problems

What Should My Water Softener Hardness Be Set At?

Having a water softener in your home can be a great way to improve your water quality. But in order for a water softener to work properly, it’s important to set it to the right hardness level. In this blog, we’ll take a look at what should your water softener hardness should be set at and why it’s important to get it right. What Should My Water Softener Hardness Be Set At? The hardness of water is measured in grains per gallon (GPG), parts per million (PPM), or milligrams per liter (MG/L). The average hardness of the water in the United States is about 60 GPG, but the range can be from 0 to over 400 GPG. Water is considered “hard” when it has a high concentration of minerals, such as calcium and magnesium.    You can find your water’s hardness level by looking at the concentration levels: Anything less than 75 mg/L is considered soft; Anything between 76 and 150 mg/L indicates that the water is moderately hard;  Anything between 151 and 300 mg/L indicates that the water is hard;  And anything above 300 mg/L indicates that the water is very hard. A basic rule of thumb is that … Continue reading What Should My Water Softener Hardness Be Set At?

Why Is My Water Softener Leaking? Solutions for Some Common Scenarios

If you notice your water softener leaking, you don’t need to panic, but you should fix it as soon as possible. In this article, I talk about some of the most common scenarios as well as some solutions that you can try on your own before contacting a plumber. Important note: before trying to figure out where the water is coming from, disconnect the water softener’s power supply. Always remember, safety first! Scenario #1: Rotor Valve The rotor valve on your water softener is usually located at the top of the unit. As the source of water into the water softener, the rotor valve is often the source of leaks. Over time, it can develop cracks and need to be replaced. If you do not notice any cracks or breakage around the rotor valve but you can see water coming from it, the problem could be the seal located on the inside of the valve. In either case, you will need to contact a professional plumber to fix the issue. Scenario #2: Punctured Brine Tank The brine tank is where you place the salt. In case you didn’t know, water softeners work by replacing calcium and magnesium ions in your … Continue reading Why Is My Water Softener Leaking? Solutions for Some Common Scenarios


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