I looked on Angie's List first thing in the morning for a plumber and they gave me Custom Plumbing of... read moreI looked on Angie's List first thing in the morning for a plumber and they gave me Custom Plumbing of Arizona, l put my information in and received a call from them within minutes. They were able to come out same day and they were prompt. What we thought was going to be an expensive job turned out to be a simple fix, we are grateful to them and would recommend them to anyone looking for a plumber.. read less

Custom Plumbing of Arizona was exceptionally responsive. They called within 1 minute of my request for assistance with a... read moreCustom Plumbing of Arizona was exceptionally responsive. They called within 1 minute of my request for assistance with a clogged irrigation conduit in my yard.They arranged to have a plumber, Daniel Pyle, at my home before the end of the day to assess the issue and map out a plan for repair.Daniel was prompt, professional and provided an exceptional assessment of the problem. He arrange to return the next day with a specialty tool -- water jet -- to address the problem. He arrived as scheduled and within 1/2 hour had the issue fixed. He came and went so quickly it was almost like he wasn't there, except that my irrigation pipe was no longer clogged!It should be noted that my issue was not an immediate emergency. Had it been, there is no doubt that Custom Plumbing of Arizona and Daniel would have addressed it on the same day.The experience with Custom Plumbing of Arizona and particularly Daniel Pyle was five stars across the board. One added thought for those reading this review, when you have an extraordinary job like a clogged 60 foot irrigation pipe, it requires either an irrigation specialist or a plumbing service with broad skill. Arizona Custom Plumbing is one such company and is able to tackle just about any issue you may have -- with the possible exception of an alligator in your toilet or boa constrictor in your bathtub! read less

Integrity, professionalism, expedient above and beyond service apply to the owner, Vincent Hils, and his plumber, Ignacio Saenz. My master... read moreIntegrity, professionalism, expedient above and beyond service apply to the owner, Vincent Hils, and his plumber, Ignacio Saenz. My master bathroom jacuzzi tub was making a strange sound that sounded like running water while not in use. It was early Monday and our usual big name plumbing company was called. The technician arrived in the afternoon and diagnosed that there was indeed a leak under the jacuzzi tub, but explained that I would have to arrange for the tub to be removed. I called a second big name plumbing company for a second opinion, a technician came over, and we were given the same diagnosis with me having to remove the tub. It was now Monday evening so the water had to be be turned off all night while my husband and I began our search for a company to remove the tub, but without success. Tuesday morning our son-in-law recommended contacting Custom Plumbing of AZ. Ignacio came out Tuesday afternoon and confirmed the diagnosis, but said it was an issue to claim with our home owners insurance company. Both of the other two plumbing companies did NOT state that as an option. Ignacio promised we'd have the water turned back that day and he immediately contacted a recommended restoration company. A technician arrived within 20 minutes, our insurance was called, the claim started, and the removal of the tub occurred that evening. When finished, Ignacio from Custom Plumbing came back to my home at 8:30pm to fix the leak! He was at my home until nearly midnight because it was a very involved repair. Ignacio refused to give up because he promised earlier in the day that we would have running water! That kind of work ethic is rare today! The final bill was very reasonable too! I am so grateful and will definitely use Custom Plumbing of AZ again! read less

I had Custom Plumbing of AZ replace my water heater at my business and they did a great job! It... read moreI had Custom Plumbing of AZ replace my water heater at my business and they did a great job! It was a pretty tough job as our hot water heater is in an elevated position but they did an awesome job. I definitely recommend them for your next project. read less

We found a hot water slab leak. Joe came out & confirmed my amateur diagnosis. The next morning They were... read moreWe found a hot water slab leak. Joe came out & confirmed my amateur diagnosis. The next morning They were back & in action. Rerouted our hot water line with minimal intrusion(wall damage) Quick, clean, & professional all the way. Thank you guys for the help. read less

Identified through Homeadvisor to replace a bathroom sink cartridge. Cartridge could not be removed so Moen sent me a new... read moreIdentified through Homeadvisor to replace a bathroom sink cartridge. Cartridge could not be removed so Moen sent me a new valve body.But they sent the wrong valve body twice and we did not know that until Custom Plumbing had made two trips. Johnny was professional and cool headed and the third time we got the correct valve body and he installed it and it is working fine. Very impressed with Johnny, and the other company personnel we have been in communication with over the nearly two months to get this resolved. Very pleased! read less

We are buying a condo and needed to have some plumbing work completed prior to closing Niky was polite, helpful... read moreWe are buying a condo and needed to have some plumbing work completed prior to closing Niky was polite, helpful each time I called. We had the work completed the very next morning by Michael. He is the nicest, professional, and knowledgeable young man.

Great experience would highly recommend. Very competitive pricing as well read less

Everything about their process was professional. They responded to my request for a quote literally as soon as I... read moreEverything about their process was professional. They responded to my request for a quote literally as soon as I stopped typing. They quickly scheduled someone to do a free estimate, unlike a competitor who wanted $39 for an estimate. They completed the work rapidly and kept us informed about their progress and cleaned up after they were done. We are very pleased and will definitely call them again if the need arises. read less

I had a major emergency with clogged sewer line that backed up nasty water into the house. Charles responded immediately... read moreI had a major emergency with clogged sewer line that backed up nasty water into the house. Charles responded immediately to my Angies' List search and was at the house within the hour. He brought in a water mitigation company to remove water & disinfect house while he was busy clearing water lines and replacing root-clogged drain line. He has responded quickly to other requests that I had for service on another house. Charles and Nikki (office) and Omar (plumber assistant) have been competent, responsive, friendly, skillful. I definitely recommend Charles of Custom Plumbing in Surprise AZ read less

I had Daniel come out and he was very professional and fast. I felt comfortable having him work for... read moreI had Daniel come out and he was very professional and fast. I felt comfortable having him work for us. Was very upfront with cost and what was necessary to get the job done. Thanks Daniel read less