Everything about their process was professional. They responded to my request for a quote literally as soon as I... read moreEverything about their process was professional. They responded to my request for a quote literally as soon as I stopped typing. They quickly scheduled someone to do a free estimate, unlike a competitor who wanted $39 for an estimate. They completed the work rapidly and kept us informed about their progress and cleaned up after they were done. We are very pleased and will definitely call them again if the need arises. read less

I had a major emergency with clogged sewer line that backed up nasty water into the house. Charles responded immediately... read moreI had a major emergency with clogged sewer line that backed up nasty water into the house. Charles responded immediately to my Angies' List search and was at the house within the hour. He brought in a water mitigation company to remove water & disinfect house while he was busy clearing water lines and replacing root-clogged drain line. He has responded quickly to other requests that I had for service on another house. Charles and Nikki (office) and Omar (plumber assistant) have been competent, responsive, friendly, skillful. I definitely recommend Charles of Custom Plumbing in Surprise AZ read less

I had Daniel come out and he was very professional and fast. I felt comfortable having him work for... read moreI had Daniel come out and he was very professional and fast. I felt comfortable having him work for us. Was very upfront with cost and what was necessary to get the job done. Thanks Daniel read less

Kevin did a good job explaining the issue with the pilot light on the water heater and once could get... read moreKevin did a good job explaining the issue with the pilot light on the water heater and once could get the right part fixed it and cleaned the unit as well. Good work at fair price. read less

We had a leaky pipe and Don was able to figure out the issue quickly. The fix was not hard... read moreWe had a leaky pipe and Don was able to figure out the issue quickly. The fix was not hard and I could tell Don was very knowledgeable. The customer service was great and I would call them again for future issues. Thanks. read less

Michael did a great job. He uncovered plumbing issues that needed to be addressed and he fixed them.

Bottom line, we... read moreMichael did a great job. He uncovered plumbing issues that needed to be addressed and he fixed them.

Bottom line, we are protected from future problems and much cost. And your Business received more than $1,000 extra on your original Invoice.

Win-Win Deal. read less

We had our main sewer line break and send water back into our downstairs bathroom and laundry. They were here... read moreWe had our main sewer line break and send water back into our downstairs bathroom and laundry. They were here within 10 minutes on a Wednesday evening, scoped the line and found the tree roots that had broken the line. They came the next day and dug, by hand since it was right by the driveway to protect the concrete, and replaced the line from the clean out pipe to the street. Corrected issues with how the line was originally put in incorrectly by the builder 15 years ago. Communicated and showed me every step of the way what they were doing. Trustworthy and great work. read less

It's never fun to have major plumbing nightmares, but when you do call Custom Plumbing! They are an honest, professional,... read moreIt's never fun to have major plumbing nightmares, but when you do call Custom Plumbing! They are an honest, professional, and reliable company to work with. I was extremely impressed with Cody as he was the first person I worked with. he was very thorough in checking out my home and entire plumbing system and was able to identify areas that needed improvement along with diagnosing and troubleshooting the more major problems I had going on. I was quite stressed to learn my super old drain lines needed a complete replacement which meant jackhammering the floors and complete drain replacement, but Custom took complete care of my plumbing needs and got my house back in order within a few days!  They showed up when they said they would and finished on time as promised. I would definitely recommend and call Custom Plumbing in the future. read less

Johnny and Cody did great work. They went above and beyond to get the job done on time. Will definitely... read moreJohnny and Cody did great work. They went above and beyond to get the job done on time. Will definitely use them in the future. read less

Daniel did a superb job installing a new water heater for me today. Extremely professional and friendly. I will always... read moreDaniel did a superb job installing a new water heater for me today. Extremely professional and friendly. I will always use this company in the future because of people who really care about customer servive. Making the appointment was easy too. read less