As the old saying goes, “out of sight, out of mind.” But what happens when something that’s been out of sight for a while suddenly becomes all too visible? Unfortunately, that’s the unfortunate reality for many homeowners when they discover a broken sewer line. Suddenly, what was once buried beneath their yards and streets is exposed and in dire need of repair. 

It’s a messy, smelly, and inconvenient problem that requires immediate attention. But with the right expertise and equipment, a broken sewer line can be fixed, and your home can be restored to its former glory. So let’s roll up our sleeves and take a closer look at what it takes to fix a broken sewer line.

Can a Broken Sewer Line Cause a Sinkhole?

Sinkholes can develop naturally when the rock beneath the earth’s surface erodes due to water, causing the earth above to collapse into the void below. But did you know those man-made plumbing problems can also cause sinkholes? For example, if you see a depression or trench in your front lawn, there’s a chance that your sewer line is running directly below it. This is because a poorly sealed sewer line can cause erosion over time, leading to the formation of a sinkhole.

And let me tell you, sinkholes are no laughing matter! They can be dangerous for both people and property. For example, cars can be damaged if they drive over a sinkhole, and people can turn an ankle or worse if they unknowingly walk into one.

Unfortunately, in many cases, the responsibility for repairs falls on the homeowner, and the repairs can cost thousands of dollars.

The Age of Your Home Is a Factor

Over time, homes age just like fine wine. However, when it comes to the age of your abode, certain factors need to be taken into account, especially when it comes to plumbing. Fortunately, modern homes built after 1980 have been constructed with updated building codes requiring sewer lines to be gasketed and sealed, eliminating the need for the infamous jute rope wrap used to cover sewer joints before being embedded in concrete. This rope material was notorious for deteriorating underground, causing sewer lines to develop problematic leaks.

Sinkholes are one of the more noticeable effects of water seepage into the surrounding soil and rock, and these are more likely to occur in homes built before 1980. However, this doesn’t necessarily mean that newer homes are immune to this problem. Despite all the precautionary measures taken during construction, leaks can still occur due to root intrusion, earthquakes, serious clogs, or corrosion.

If you start noticing any new depressions in your yard, it may be an indication of a more severe problem, and you should consider calling in the experts from Custom Plumbing of Arizona for main line repair.

Signs Your Broken Sewer Line Is Causing a Sinkhole

As a homeowner, it’s important to be alert to any signs that your home might need plumbing attention. And when it comes to sewer leaks, there are often subtle indicators that something’s amiss, well before sinkholes or other major issues appear. Here are the most common signs that you may have a sewer leak to look out for:

  • The unmistakable scent of sewage emanating from your drains, no matter what you do, to try and get rid of it.
  • Multiple drains that are slow or backed up, or all of them having problems at once, which could be a sign of a blockage in your pipes.
  • Frequent clogs that need to be cleared regularly, indicating that something’s not flowing properly.
  • Certain areas of your lawn look greener than others as if they’re getting extra water and nutrients.
  • Wet or smelly patches in your yard could be caused by excess water and human waste.
  • An influx of rodents may be coming in through cracks in your pipes.
  • Cracks appearing on your exterior walls due to soil shifting under your foundation, which could signal a serious problem with your sewer line.

What Happens If I Don’t Fix My Broken Sewer Line?

Dealing with unexpected repairs is never fun, but when it comes to a broken sewer line, ignoring it can lead to some serious consequences. Unfortunately, those cracks in your sewer line won’t magically go away – in fact, they’re likely to get worse over time, causing even bigger issues down the line.

One of the biggest risks of a leaky sewer line is damage to your home’s foundation. If the ground around your house becomes destabilized, you could end up with major structural problems that are costly to fix. Plus, if a clog in your main line causes the leak, you risk raw sewage backing up into your home, which is a mess no one wants to deal with.

To avoid these issues, it’s important to stay on top of your plumbing system’s maintenance and catch any potential problems before they become major headaches. That’s where we come in – The Drain Whisperers at Custom Plumbing of Arizona are available 24/7 to help keep your plumbing in top shape. Contact us today at 602-866-2665 to get the help you need.

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Your home’s boiler may not be the talk of the town, but it’s undoubtedly one of the unsung heroes that keep you cozy and comfortable. It’s responsible for providing warmth and hot water, which makes it an essential part of your daily routine. Therefore, if you’re a homeowner with a residential boiler, it’s crucial to understand how it works and how to maintain it properly. In this blog post, we’ll take a deep dive into three things that every homeowner should know about their residential boiler.

3 Things to Know about Your Residential Boiler

1. Boilers Have Many Benefits

Heat Your Home More Evenly

Boilers distribute heat more evenly than forced-air systems. The heat is delivered through radiators or baseboard heaters, which allows for a more consistent temperature throughout your home. In contrast, forced-air systems rely on ductwork, which can lead to uneven heating, especially in larger homes.

Enjoy Some Peace and Quiet

Boilers are much quieter than forced-air systems. With a forced-air system, you’ll hear the noise of the blower motor and air rushing through the ducts. With a boiler, you’ll only hear the gentle hum of the circulating pump.

Improve Your Indoor Air Quality

Forced-air systems can circulate dust, allergens, and other contaminants throughout your home. Conversely, boilers don’t use ductwork, which reduces the amount of airborne particles that can affect indoor air quality. This is especially important for people with allergies or respiratory problems.

More: Why Regular Drain Cleaning Services Are Critical

2. Maintenance Is Critical to the Life of Your Residential Boiler

Like any mechanical system, boilers require regular maintenance to function properly. Neglecting your boiler can decrease efficiency and energy bills and even cause breakdowns. Here are some maintenance tasks you should perform regularly:

Check the Water Level

Low water levels can cause your boiler to overheat and shut down. Make sure the water level is always between the minimum and maximum marks on the sight glass. If you’re unsure how to do this, consult your boiler manual or contact a professional.

Test the Pressure Relief Valve

The pressure relief valve is a safety feature that releases pressure when it exceeds a certain level. To test the valve, lift the lever until you hear a hissing sound. If water comes out, the valve is working properly. If it doesn’t, contact a professional to have it replaced.

Clean the Burners and Heat Exchanger

Dirt and debris can accumulate on the burners and heat exchangers, reducing the efficiency of your boiler. To clean these components, turn off the power to the boiler and let it cool down. Then, remove the cover and use a soft brush or vacuum to remove any debris.

3. What Usually Fails On A Boiler?

Boilers can last for many years with proper maintenance, but some common issues can cause them to fail. Here are a few of the most common problems:


Leaks can occur in various parts of the boiler, including the pipes, valves, and tank. If you notice water pooling around your boiler or hear hissing sounds, contact a professional to have the leak repaired.

Thermostat Issues

If your boiler isn’t responding to your thermostat, it may be due to a faulty thermostat or wiring. A professional can diagnose the issue and replace the faulty components.

Ignition Problems

Boilers rely on a pilot light or electronic ignition to start the heating process. If you’re having trouble getting your boiler to start, it could be due to a faulty ignition system. A professional can diagnose and repair the issue.

Need Boiler Heater Repair? Contact Custom Plumbing

If you’re having trouble with your residential boiler, don’t hesitate to contact a professional. Attempting to fix the issue yourself can be dangerous and may cause further damage to your boiler. At Custom Plumbing, we offer expert boiler heater repair services to help you get your system back up and running in no time.

Our team of experienced technicians has the knowledge and tools necessary to diagnose and repair any issue with your residential boiler. Whether you’re experiencing leaks, thermostat issues, or ignition problems, we can help. We also offer regular maintenance services to keep your boiler running efficiently and prevent breakdowns. Contact us today to schedule your appointment at 602-866-2665.

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Searching for a “plumbing inspection near me”? Here’s the answer to “what is a plumbing inspection” and why you might want to schedule one.

When it comes to your home’s plumbing system, it’s important to keep it in good working order. One way to do this is by scheduling a plumbing inspection. But what is a plumbing inspection, and why should you get one? 

In this article, we’ll answer those questions and provide some critical reasons why you should consider scheduling a pipe inspection.

What is a Plumbing Inspection?

A plumbing inspection is a thorough examination of your home’s plumbing system. This includes checking the pipes, fixtures, and appliances that make up your system to ensure they are in good working order. A plumbing inspection can be performed by a professional plumber or a home inspector.

During a plumbing inspection, the inspector will check for issues such as leaks, blockages, and faulty pipes or fixtures. They may also test the water pressure and check for potential hazards, such as gas leaks.

Why Should I Schedule a Pipe Inspection? 3 Critical Reasons

There are several reasons why you should consider scheduling a plumbing inspection. Here are three critical reasons:

Buying or Selling a Home

If you are in the process of buying or selling a home, a plumbing inspection can be extremely beneficial. When you buy a home, you want to know that the plumbing system is in good working order and that there are no hidden issues that could cause problems down the road. A plumbing inspection can give you peace of mind by identifying potential issues so you can address them before closing the home.

On the other hand, if you are selling a home, a plumbing inspection can help you identify any issues that need to be addressed before putting your home on the market. This can help you avoid any delays or problems during the sales process.

Preventing Plumbing Emergencies

Plumbing emergencies can be stressful and costly. By scheduling a plumbing inspection, you can identify potential issues before they turn into emergencies. This can save you time, money, and a lot of headaches.

For example, if a plumbing inspection reveals a small pipe leak, it can be repaired before it becomes a major problem. On the other hand, if the leak is not addressed and grows, it could cause significant damage to your home and require much more extensive and expensive repairs.

Protecting Your Home from Damage

Plumbing issues can cause significant damage to your home. For example, a leaking pipe can lead to water damage, which can ruin your home’s walls, floors, and other structural elements. A plumbing inspection can help identify potential issues before they cause damage, allowing you to address them before they become a bigger problem.

Are There Different Kinds Of Plumbing Inspections?

Yes, there are two main types of plumbing inspections: visual inspections and camera inspections.

Visual Inspection

A visual inspection is exactly what it sounds like–a visual examination of your plumbing system. During a visual inspection, the inspector will examine your pipes, fixtures, and appliances to look for any visible signs of damage or issues. This can include checking for leaks, rust, or any other visible problems.

Camera Inspection

A camera inspection is a more in-depth examination of your plumbing system. During a camera inspection, the inspector will use a specialized camera to examine the inside of your pipes. This allows them to see inside the pipes and identify potential issues that may not be visible during a visual inspection.

A camera inspection is a non-invasive method of examining your plumbing system, which means that it does not require any digging or destruction of walls or floors. This makes it a convenient and cost-effective way to get a comprehensive look at the state of your plumbing system.

Call “The Drain Whisperer™” Today!

Is your plumbing up to par, or do you have more questions about what is a plumbing inspection? Don’t take any chances–schedule a plumbing inspection with Custom Plumbing of Arizona today! Our team of experts will thoroughly check your pipes, fixtures, and appliances to ensure everything is in good working order. 

Contact us at 602-866-2665 to book your inspection and get peace of mind. Act now and protect your home from unexpected plumbing issues.

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If you’re a homeowner in Arizona, it’s important to be aware of the potential for slab leaks. These leaks can cause significant damage to your home’s foundation, increase your water bill, and disrupt your daily life.


In this blog, we’ll explore just how common slab leaks are in Arizona, what causes them, and how to recognize the warning signs. We’ll also discuss the importance of getting professional help when it comes to leak detection and repair, and why Custom Plumbing of Arizona is the right choice for all your plumbing needs. 

How Common Are Slab Leaks?

Slab leaks are more common in certain regions of the country, and Arizona is one of them. The hot, dry climate in Arizona can cause the soil beneath the foundation of a house to shift and move, leading to cracks in the slab. These cracks can allow water to seep through and cause a leak.


The state’s soil, which has a high clay content, is a major challenge for houses. This causes the ground to expand when it becomes wet and then shrink when the moisture evaporates. As a result, houses suffer damage to their pools, driveways, roads, and foundations that can be costly to repair.


According to The Arizona Geological Survey, clay-containing soil can expand up to a thousand percent when water is added. As such, structures may be damaged if the soil expands by as little as five percent. This is because soils typically have other minerals mixed in with the clay, which reduces expansion. However, soils that are high in silt quickly lose their structure and experience what is known as hydrocompaction when wet. This can lead to cracks in foundations.

Are Arizona Homes Built on Slabs?

In Arizona, many new houses are built on slabs that are designed to resist the effects of soil expansion and contraction. To do this, builders often install steel cables in the slab before pouring the concrete and then apply tension to the cables once the concrete has been set. This helps to prevent cracks from forming in the slab due to soil movement. 


However, not all homes have this type of reinforced foundation, and even homes with reinforced foundations can still be susceptible to damage. That’s why it’s important to be aware of potential warning signs of foundation damage, such as stair-step cracks in the foundation walls, leaning chimneys, and cracks and gaps around doors, windows, and drywall. Arizona Foundation Solutions recommends keeping an eye out for these signs and seeking professional help if you notice any of them.

What Causes Slab Leaks?

There are several factors that can contribute to the likelihood of leaks in a slab. As mentioned, the climate and type of pipes used can play a role. In addition, other factors that can exacerbate the problem include:

  • Poor installation of pipes
  • Tree roots growing into the pipes
  • Wear and tear on the pipes over time
  • Changes in the water pressure in the pipes
  • Home is old
  • The foundation was built incorrectly

Know the Slab Leak Warning Signs

It’s important to be aware of the warning signs of a slab leak so you can address the issue as soon as possible. Some common signs include:

  • A sudden increase in your water bill
  • The sound of running water when all faucets are turned off
  • Wet or damp spots on the floor or foundation of the house
  • Cracks in the walls or foundation of the house
  • A change in the water pressure in your faucets or shower

If you notice any of these warning signs, it’s important to call a professional to assess the issue and determine if you have a slab leak, and assess the repair cost.

Get the Leak Detection Help You Need with Custom Plumbing of Arizona

Now that you have an idea on how common are slab leaks in Arizona, if you suspect you have one, it’s important to get the leak detection help you need as soon as possible. 

At Custom Plumbing of Arizona, we have the tools and expertise to quickly and accurately locate and repair slab leaks. Our team of experienced plumbers will work with you to minimize the disruption to your daily life and get your plumbing back to normal as soon as possible.  Contact us at 602-866-2665  to learn more.

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Having a water softener in your home can be a great way to improve your water quality. But in order for a water softener to work properly, it’s important to set it to the right hardness level. In this blog, we’ll take a look at what should your water softener hardness should be set at and why it’s important to get it right.


What Should My Water Softener Hardness Be Set At?

The hardness of water is measured in grains per gallon (GPG), parts per million (PPM), or milligrams per liter (MG/L). The average hardness of the water in the United States is about 60 GPG, but the range can be from 0 to over 400 GPG. Water is considered “hard” when it has a high concentration of minerals, such as calcium and magnesium. 


You can find your water’s hardness level by looking at the concentration levels:

  • Anything less than 75 mg/L is considered soft;
  • Anything between 76 and 150 mg/L indicates that the water is moderately hard; 
  • Anything between 151 and 300 mg/L indicates that the water is hard; 
  • And anything above 300 mg/L indicates that the water is very hard.


A basic rule of thumb is that the hardness level of water should not exceed 120 to 170 mg/L, which equates to around 7-10 grains per gallon of water. Whether you get a lab test or do it yourself at home, the hardness level can be determined by an accurate water analysis report. You can request this information from your city’s water department or purchase one independently.

What Happens If You Incorrectly Set a Water Softener?

A water softener will work more efficiently when properly set. For example, if the water comes from a municipality, it might already be softened. There is no need to apply a water softener in this case. If the hardness level is too high, the softener will waste a lot of water and consume more energy. 


The four parameters for setting up a water softener are frequency, time, length, and salt dose. A fundamental step in setting up a water softener is regeneration (typically where you center settings).

Regeneration cycle

A water softener regenerates cycles at different frequencies. For example, it might regenerate once or seven times per week if the water doesn’t harden after a cycle. A general understanding of how much water your softener can process, the cause of your mineral buildup, and the size of your tank can help you select the right frequency for you.

Regeneration cycle time

Water softening systems are designed to cycle in batches, so setting the regeneration time is essential. Because the system will not produce softened water during the scheduled regeneration period, select a time when water is not being used. Moreover, the process might be noisy and go on for hours. For best results, set a regeneration cycle at a time when demand for water usage during that time is low.

Regeneration cycle length 

You can set the length of your water softener’s regeneration cycle. The default cycles take between 30 and 60 minutes to complete. That time frame is reasonable for most households and leaves you with soft water while also taking up a small amount of your time each day. 

Salt Dose

There are a few steps when finding the correct salt dose for your water softener. First, refer to the specifications from the manufacturer. Then, once you have a recommended setting, run the softener through a manual regeneration cycle. 


Then, measure the hardness of your water. Once you set a new salt dose to reach your desired hardness level, run an additional cycle and measure the hardness once more to make sure it is at your desired levels. Remember that extremely hard water may require extra salt to maintain sufficient softening levels. 

How to Change Your Water Softener Settings

Make sure the “hardness” setting on your water softener is the same number as the hardness measured in your supply of water. For example, if your water hardness reading were 12 GPG, the “hardness” setting would be “12”. Therefore, it’s best to set the hardness setting on your water softener 4 points above the amount of hardness in your water (plus 4 for every ppm of dissolved iron).


The hardness number measures the number of minerals your water contains. The higher this number, the more you have to adjust your water softener’s settings.  For example, if you already have 1 PPM of iron in your water and need to increase the hardness number by 2, set it to 4. Also, an older water softener might require a slightly higher hardness setting as its resin degrades over time. 


Electric water softeners typically work by regenerating the number of times a specific resin needs to regenerate. This resin can automatically or manually set the number on more basic water softeners.

Need a Plumber in Phoenix Today?

If you live in Arizona and are still determining what your water softener’s hardness should be set at, contact Custom Plumbing of Arizona for expert advice and assistance. Our experienced plumbers can help you choose the optimal hardness setting for your water softener to ensure that your water is free of hard minerals and impurities. 

Reach out to us today at 602-866-2665 to learn more and get your water softener set up correctly.

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