Hard Water Solutions in Phoenix | Custom Plumbing of Arizona

I recently hired custom plumbing to replace my polybutylene water lines on a home I just bought. After hearing about the issues polybutylene pipes can cause (leaks, poor water quality), I knew it was time to make the switch to something more reliable. I couldn’t be more satisfied with the service I received from custom plumbing.

I recently hired Custom Plumbing to install a tankless water heater at my home, and I couldn't be more pleased with the experience. From start to finish, their professionalism, expertise, and attention to detail were top-notch.

I recently used custom plumbing to replace my leaking water heater. Scheduling was easy, and the technician was on time and professional. He quickly identified the problem, explained my options, and fixed it the same day.

I recently used custom plumbing to replace my galvanized plumbing with ABS and I’m very impressed. Booking was easy, and the technician, Jesse, was on time and professional. He explained my options, and scheduled the work for the following week. The pricing was fair, and the quality of work was excellent. I’ll definitely call them again for future plumbing needs!

Showed up when they said and went out of their way to get the parts I needed. Cleaned up the work area and showed me everything was working before they left.

They showed up on time and came in under budget for what I needed done. I liked how they worked with me on cost. Give them a call if you need any plumbing needs. I know I will be saving their number for future jobs.

Quick service and a good deal. Plumber was a young guy, but he knew his stuff. I'm just happy to have a hose bib that doesn't leak.

I had a sewer back up and had a rooter company come out and they told me I needed to replace my sewer for 30k. I got a second opinion from Custom Plumbing of Arizona and I didn't need to replace all my sewer lines just the outside main line for 10k, they hydrojetted my inside lines and my sewer is fixed and I saved 20k. Thank you Jessie and Custom Plumbing for your honesty and quality work at a fair price. I'll never call another plumber company, I highly recommend if I could leave 10 star review I would. 🙂

This plumbing company was great.

Very quick and great pricing!! Custom plumbing of Arizona is awesome! We worked with Cameron and Jessie who quickly fixed our toilet leak and even came back again to fix a faulty washer. Great customer service and company to work with.

Anthony and Frank are amazing!!

I'm very pleased with the outcome of my late night urgent plumbing issue. The T- Head fixture popped off of the brass hose bibb via an external faucet after watering plants. Cause not clearly known other than the fixture or part(s) may be substandard after family just moved intonour new home 2 weeks ago in Goodyear AZ. David was on-call tonight with Custom Plumbing of AZ. After speaking with the dispatch team, David arrived, examined the issue, provided an agreeable quote, sodered off the orig hose brass bibb & replaced it, tested water flow as well as the required water pressure flow throughout our plumbing lines. Very satisfied with the overall experience. Would highly recommend the company.

Called in and got an appointment. They called when they were on the way. I had a bid from another company for a little less and they beat the price and did a great job. My sewer is not backed up anymore, they dug up the roots and replaced a section. Really happy with Custom Plumbing of Arizona

Andrew introduced himself and was very professional throughout all aspects of the situation. He was very polite and knowledgeable when informing me of what he was doing. I would recommend him and Custom Plumbing to my family and friends.

I’m new to Arizona needed work done on the home I just recently purchased & man I tell ya! the guy Frank did a great job , Short guy “but always ready for a tall task” is what he told me when I asked was he ready, will definitely keep a few cards on me to pass out & will be recommending him to people . Good job Frank! Keep up the good work buddy!

Estimate on water softener installation. Frank and Brett were very helpful and knowledgeable about what I was trying to accomplish. Very professional.

Custom Plumbing of AZ was quick to respond and the plumber they sent did a wonderful job. Frank was friendly, knowledgeable, hard working, and went above and beyond. I will definitely use this company and Frank for any future plumbing jobs! Excellent experience.

Excellent Work No Complaints!

Was told I had excessive usage of water by water company. Had 3 different companies out to locate said leak. Custom plumbing was the last one arriving after 4pm since I was an add on. Ignasio was fantastic and HE FOUND THE LEAK! Saved me hundreds of dollars. He was attentive and went room by room regardless of being hot and tired from a long day. His determination and willingness to give 110% for the last call was greatly appreciated. He was thorough and explained his process until the very end. I cannot recommend him enough for service.

Jessie Green came to my house on a Sunday to help me with a leak in my old copper pipes in front of my house in PHX. I like to try and be as handy as possible but have never really worked with copper before. I told him that, and he let me sit there with him while he did the repair, narrated and explained what he was doing and why he was doing it, and answered all of my questions honestly. Best experience I've ever had with a plumber. I would absolutely ask for Jesse again.

Just had the Specialist Ignasio over helping determine the location of a leak at my place. When doing the free look he stayed for over 2 hours, not stopping till the leak was narrowed down. He explained every step along the way and was very professional the whole time. I recommended this company, the employees have a standard and stick to it. The bar is set at the very top with Custom Plumbing of Arizona.

Brett was polite and careful to give me every option. When I decided what I wanted done, he worked to complete the job the same day. Very capable and thorough. He definitely went the extra mile to help me. Really appreciated him.

Frank was very professional, respectful, and knowledgeable. We were extremely pleased with the assistance he provided and truly appreciated his support. I would highly recommend his services to anyone in need of quality plumbing work.

I rarely write reviews, but Frank Groce absolutely earned this one. I had a nightmare of a clogged toilet right before guests were coming over--panic mode activated. I called around, and [Plumber's Name] was not only the most responsive, but also the most professional from the first call.He arrived quickly, was incredibly polite, and got straight to work. Within 20 minutes, the clog was gone and everything was running perfectly. He even explained what likely caused the issue and gave me a few tips to avoid future problems. No upselling, no mess left behind--just good, honest work.If you're dealing with a plumbing issue and want someone who knows what they're doing and treats your home with respect, don't hesitate--call [Plumber's Name]. Seriously. Five stars all the way.

Andrew from Custom Plumbing came to our home to repair our garbage disposal. He is a very thorough, knowledgeable and personable young man. While he was here, he discovered a pipe which was rusty and well beyond its useful years. He replaced the disintegrating pipe the same day. We are so grateful for his professionalism and thoroughness

My toilet wouldnot flush for nothing , Frank came to the rescue and made sure it was flushing better than I ever seen a toilet flush. Definitely would recommend his service!!!

Jesse was great! Came out in a timely manner and stopped my water leak. All fixed. Thank You! 🙏

Great work.

Frank is doing a good job, this company is a good one.

I can't begin to explain how great my experience with this company was. Logan was my plumber on a large complex project. He is very respectful, polite, kind, and a darn hard worker! He does not cut any corners, and uses top notch products with great skill. His greatest goals are a superior installation and a satisfied customer. His workmanship and dedication to his craft is incredibly difficult to find these days. I was very blessed to be assigned such an awesome plumber. Another mention real quick is Jessie in the office and the scheduling team were both very respectful and helpful with every need I had. Shannon checked on me regularly and made sure I was being taken care of. I plan to use Custom for all my future plumbing needs. Thank you again team.